Let Pinpoint Systems enhance and extend the value of your IBM Watson Customer Engagement Solutions investment

Pinpoint provides Innovative Marketing Technology Services to IBM Marketing Software Customers

Pinpoint Systems Innovative Marketing Technology Services can help you get more from your IBM Watson Customer Engagement marketing software investments including Personalized Marketing, Digital Experience and Customer Insights (Unica, Silverpop, Tealeaf, SPSS and Cognos). Pinpoint acts as a one-stop solution for your IBM marketing technology software needs with services including:

• IBM Watson Customer Engagement Implementation Services – full cycle implementation and on-going support for Personalized Marketing, Digital Experience and Customer Insights solutions
• Enterprise Marketing Systems Strategy – Marketing systems architecture and road maps
• Marketing Process & Operations Consulting – process optimization and workflow automation for the IBM Watson Customer Engagement Suite
• Systems Integration – remove information silos and make IBM Watson Customer Engagement components work better together
• Real-time Marketing Solutions – strategy, design and implementation of customer-centric, real-time solutions leveraging the IBM Watson Campaign Automation (Silverpop), Real-Time Personalization and Interact (Unica) software
• Campaign Management – IBM Campaign (Unica) services to help design, build and execute successful multi-channel marketing campaigns

IBM Watson Customer Engagement Solutions

For chief marketing officers and other marketing executives, customer engagement means creating a dialogue with customers using targeted marketing of products and services throughout multiple interactions. Understanding why your customers interact and respond to your brand is paramount, and these solutions help you strengthen your value chain by transforming deep customer insights into action. IBM Watson Customer Engagement Solutions can help:

• Deliver targeted, personalized marketing for a consistent brand experience across interaction channels
• Optimize marketing programs with the goal of delivering the best offer every time, anywhere, automatically
• Provide engaging, relevant content for customers with social business capabilities