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Customer Contact Best Practices

Posted by Pinpoint Systems

Feb 26, 2015 10:27:00 AM

When a customer interacts with your brand, a plethora of possible opportunities to engage with that contact instantly become available. Whatever the interaction, as marketers, we know that we need to immediately respond and begin to develop a relationship with that customer. 

Pinpoint put together some best practices and below is the infographic.

See the Infographic

Infographic_Thumbnail

We also published an ebook on the topic so check it out and learn:

  • How to control the frequency of your email campaigns
  • How to improve the relevance of the communications
  • What is the difference between Contact Optimization and targeting
  • The expected value of an email
  • The cost of an opt-out....and more!

Let us know what you think!

The Pinpoint Team

Topics: Contact Optimization, Email, Best Practices

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