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Customer Contact Best Practices

Posted by Pinpoint Systems

Feb 26, 2015 10:27:00 AM

When a customer interacts with your brand, a plethora of possible opportunities to engage with that contact instantly become available. Whatever the interaction, as marketers, we know that we need to immediately respond and begin to develop a relationship with that customer. 

Pinpoint put together some best practices and below is the infographic.

See the Infographic


We also published an ebook on the topic so check it out and learn:

  • How to control the frequency of your email campaigns
  • How to improve the relevance of the communications
  • What is the difference between Contact Optimization and targeting
  • The expected value of an email
  • The cost of an opt-out....and more!

Let us know what you think!

The Pinpoint Team

Topics: Contact Optimization, Email, Best Practices

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