Process change is invariably difficult, and nearly impossible to achieve without the assistance of an external agent to drive the change. The level of acceptance of any change varies greatly from person to person within each organization; however, for change to be effective it must be fully adopted by every team member. Countless business process consulting projects never provide any business value because full roll-out and adoption is not a priority of the project.
Pinpoint’s Process Roll-out Services focus on achieving full adoption of process change by every affected process participant. Because our service is in all respects a project, we’ve borrowed the methodology of change management from the project-management discipline, and we implement it via ongoing communications ...from the beginning of design and continuing through full user adoption.
In fact, our complete focus is on user adoption. That leads us to employ...
Whatever it takes... we stay with you until we reach full adoption.